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Nurse from a minority society in the Czech healthcare
KARTÁKOVÁ, Nikola
This bachelor thesis will deal with the issue of nurses from minority groups. The theoretical part deals with transcultural nursing in general, but also with other important topics that are directly related to nurses from minorty groups. The empirical part has stated two aims. The first aim was to find out what issues nures from minority society face in Czech healthcare. The second aim was to find out what attitude the patients have towards a nurse from the minority society. Based on the set aims, four research questions have been posed. The first research question is trying to find out what issues does a nurse from the minority society notice within their workplace? The second question was what issues does a nurse from the minority society notice in relation to patients? The third research question asks how does the patient perceive the fact that they are being cared for by a minority society nurse? The last question was researching what communication issues does the patient perceive in communicating with a nurse from the minority society? To process the empirical part, a qualitative research method was chosen, specifically using semi-structured interviews that were carried out together with nurses coming from minority groups. They are individuals of different nationality or a different religion, working in Czech healthcare system. Further, interviews were being carried out with patients who experienced the care by nurses from minority groups. There were six informants in case of nurses, and five patients. In case of nurses, the main choice criterium was a different nationality or religion. In the category of patients, these had to be people who have at least once in their lives encountered the care by a nurse from a minority society. Based on acquired interviews, a data analysis was done and the results were further worked out into individual categories. The acquired results have proven that the main issue in the cooperation of nurses of a different nationality and Czech patients is difficult communication. Further, we have found out that foreign nurses are very happy in Czech healthcare and they do not notice any significant issues, except a language barrier. They only have pointed out documentation and machines as problematic, because they are not used to them. Further, it was discovered that patients perceive minority nurses rather positively and, again, besides difficult communication, they do not perceive any significant issues. Communication, however, is totally a basic feature of healthcare, and our research has discovered that if a nurse is unable to communicate efficiently, the patient is unhappy, they do not trust the nurse sufficiently and they may even refuse their care.
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The communication skills of nurses with patients of foreign culture
JAREŠOVÁ, Marie
This Master thesis is focused on the communication skills of nurses with patients of different culture. The goal of this thesis was to figure out the barriers which arise during the communication with patients of different culture and to further determine the knowledge of nurses about proper approach with these patients. The next goal was to gather the patients experience in the area of communication in healthcare facilities and to find out their communication specifications. In the theoretical part, general principles of communication were described. Subsequently, three various national minorities (Vietnamese, Romany, and Ukrainian) and two religious minorities (Orthodox and Muslim), which can be found in the Czech Republic, were introduced. Most importantly, their characteristics and their specifications in the field of healthcare and communication were defined. The empiric part of the thesis was evaluated by a qualitative research with a semi-structured interview as a data gathering technique. The first subject group included general nurses which had had experience with taking care of patients of different culture. The second subject group consisted of several individuals of particular national and religious minorities (Vietnamese, Ukrainian, Romany, Muslim and Orthodox). Obtained information from the interviews was sorted into individual categories and subcategories. Eventually, the data showed that the biggest problem which arises during the communication between nurses and individual patients of different national and religious minorities is a language barrier from the side of the healthcare professional. It is mostly due to the fact that a hospitalized patient in a Czech healthcare facility is not always able to actively communicate with the staff in Czech. Additionally, it was observed that apart of the language barrier, there is a need to continuously educate the healthcare personnel about individual aspects of cultural and communicational specifications of mentioned minorities. The main and most important finding of this thesis is that the attending personnel is always willing to look for a way how to communicate with foreign patients on a personal and professional level even despite the language barrier. The output of this Master thesis is an educational material made for general nurses which helps with the introduction of particular communication specifications of patients of several chosen national and religious minorities.
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Integration of children of foreigners in kindergarten environment in Prague.
KURUC, Daniela
The bachelor thesis deals with the issue of integration of foreign children living in the Czech Republic, specifically in Prague. The focus is mainly on children whose mother tongue is different from Czech. In the theoretical part, the thesis describes the specifics of the pedagogical approach within the issue, it mentions the current possibilities and legislation setting for the education of children with special educational needs. It acquaints readers with key concepts of the topic, discusses the position of multicultural education in the preschool curriculum, the role of possible racial prejudice and their prevention, intercultural communication and problems associated with child adaptation. It will briefly mention the statistics of the Czech and Prague demographic structure and its development in recent years. The practical part examines the theoretical readiness of teachers to work with preschool children who come from different socio-cultural environments and also face language barriers. It notes the specific needs of foreign children in the integration process into kindergarten. The survey made by qualitative research method by means of interviews with teachers determines the situation in the given area at selected kindergartens in Prague. In the final discussion, there is brief methodological support for teachers, including recommendations from "good" practice, which lead to successful integration of children with different mother tongue into the Czech classroom.
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Foreign language as a communication barrier in intensive care
Zachová, Eva ; Mellanová, Alena (advisor) ; Svobodová, Dita (referee)
This diploma thesis analyzes if there is communication barrier with foreign patients at the selected intensive care units. We dealt with question whether hospital employees perceive communication with foreigners as a problem or not and how can they solve the problem. The first (theoretical) part is devoted to the role of communication in nursing process and to the definition of term communication barrier. In next chapters we have analyzed the profile of multicultural nursing. Then we focus on the issues of cross-cultural communication and communication barriers in contact with foreigners and the most common causes and techniques used to deal with such situations. We pay great attention to prevention and potential solutions to barriers between cultures and ethnic groups. The motivation for the thesis was supposed effecto of communication gaps on health and higher psychological burden on staff, especially when one of the basic activities of nurses is to educate patients. Research interprets the information obtained from a self-designed questionnaire survey. Questionnaires were distributed to intensive care and resuscitation units in four hospitals in Prague. Statistical evaluation of the questionnaires either confirms or refuses the hypothesis that I set at the beginning of the research. According to...
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Verbal communication competences of Roma pupils as a condition for their school success
Opálková, Marie ; Hejlová, Helena (advisor) ; Janovec, Ladislav (referee) ; Bravená, Noemi (referee)
TITLE: Verbal communication competences of Roma pupils as a condition for their school success AUTHOR: Mgr. Marie Opálková SUPERVISOR: PhDr. Helena Hejlová, Ph.D. ABSTRACT: The subject of this dissertation is the school success of Roma pupils at the beginning of primary education and the obstacles that Roma pupils encounter in this period. The aim of the dissertation is to find out how the verbal-communicative competences of Roma pupils are influenced by the communicative language in the family and what influence it has on the pupil's school success. This main objective has been operationalised into individual partial objectives, which correspond in their nature to the linguistic levels of communicative competence and define a specific dimension of the investigation. A qualitative case study approach characterized by a combination of different information gathering techniques was used to process data from Roma pupils. It was mainly observation, interviews and document analysis - namely of the results of the Battery of Tests to determine the status of the linguistic levels of Czech among Roma pupils in the first grade. It is a non-standardized instrument that was created for the purpose of this dissertation. The work is useful mainly in the overall picture of the conditions of the formation of the language...
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Monitoring of the language barrier in preschool skiing courses
HELLUSOVÁ, Eliška
The objective of this thesis is to determine the influence of the language barrier on the proceedings of preschool skiing courses. The theoretical part focuses on health, healthy living and exercise prescribed in the preschool curriculum. While describing preschool exercises we mention sports such as skiing to which a separate chapter is dedicated. In the practical part we monitor multiple preschool skiing courses and survey the eventual influence of the language barrier on several preselected tasks in the proceeding of the course.
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